Terms of use and sale

Purpose and acceptance

These terms govern the use of the TATA Meubles 3D planner and the related website (the “Service”), provided by the publisher identified in the Legal notice.

By creating an account you confirm that you have read and accept them. If you act for a company, you confirm that you have the authority to bind it.

The Service

TATA Meubles is a 3D kitchen design tool with pricing, read-only project sharing and, depending on the plan, teamwork. The features of each plan are described on the Pricing page.

Prices calculated by the tool are estimates based on the price list you enter; they are not a firm offer made by us to your customers.

Account and security

You provide accurate information, keep your password confidential and are responsible for activity under your account.

Every account starts on the Découverte plan. You can invite team members only on the Studio plan, within the limit shown on the Pricing page.

Plans, prices and payment

The Découverte plan is free, with no credit card. The Pro and Studio plans are paid and are activated after your request through the contact form and receipt of our invoice.

All displayed prices are tax-inclusive (TTC), including value added tax at the Tunisian rate of 19%. They are shown in euros, or in Tunisian dinars (DT) for customers in Tunisia.

Billing is monthly or yearly as you choose, payable on receipt of the invoice by the payment method stated on it. An invoice is issued for each period.

We may change our prices; any increase applies only to the billing period that follows 30 days’ notice.

Right of withdrawal

If you are a consumer residing in the European Union, you have fourteen days from subscribing to a paid plan to withdraw without giving a reason, by writing to contact@tata-meubles.com.

If you expressly ask for the service to start before the end of that period, you acknowledge that you lose the right of withdrawal once the service has been fully performed; if you withdraw, you pay an amount proportionate to the period already used.

Term and termination

Paid plans run for the period you choose (month or year) and are not renewed automatically without an invoice: you can stop renewing at any time.

You can close your account at any time by emailing us. Except where the law requires it or you withdraw, sums already paid for a period that has started are not refunded.

If you return to the Découverte plan, all your projects stay readable and one remains editable. We may suspend an account for a serious breach of these terms, after a formal notice that went unanswered, except in an emergency.

Your content

Your designs, quotes, price lists and files remain yours. You grant us only the technical licences needed to host, back up, display and share them according to your settings.

You warrant that you hold the rights to the files you import. You can export your projects (CSV or PDF quotes, depending on the plan) and ask for your data to be returned when you close the account.

Acceptable use

You must not undermine the security of the Service, extract its data by automated means, resell it, or upload unlawful content or content that infringes third-party rights.

Share links are read-only; you remain responsible for the people you send them to.

Availability and liability

We work to keep the Service available and safe, without any guarantee of uninterrupted or error-free operation. The Service is provided as is, with no guarantee that the prices or dimensions calculated from your data are accurate; always check a plan before manufacturing or ordering.

To the extent the law allows, our liability is limited to direct damage and cannot exceed the sums paid for the Service during the previous 12 months. We are not liable for indirect losses such as loss of revenue or customers.

These limits do not affect the rights that mandatory law gives consumers.

Personal data

The processing of your personal data is described in the Privacy policy, which forms part of these terms.

Governing law and disputes

These terms are governed by Tunisian law, without prejudice to the mandatory consumer-protection rules of the consumer’s country of residence.

In case of a dispute, please contact us first at contact@tata-meubles.com: we seek an amicable solution. Consumers may also use a consumer mediator: PLACEHOLDER — details of the chosen mediator.

Failing agreement, and for business customers, the courts of PLACEHOLDER — city, Tunisia have jurisdiction. Consumers keep the right to bring proceedings before the courts of their country of residence.

Contact

For any question about these terms: contact@tata-meubles.com.